1. Introduction

Premier Sky Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

• Full name, date of birth, and gender
• Contact information (email address, phone number, residential address)
• Passport details and identification documents
• Travel preferences and requirements
• Payment information (credit/debit card details, bank account information)
• Visa application documents
• Health and medical information (for insurance purposes)

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website addresses
• Cookies and tracking technologies data

3. How We Use Your Information

• To process and manage your travel bookings
• To facilitate visa applications and documentation
• To arrange travel insurance coverage
• To communicate about your bookings and updates
• To process payments and prevent fraud
• To personalize your travel experience
• To comply with legal obligations and government regulations
• To improve our services and website functionality
• To send promotional materials (with your consent)
• To respond to inquiries and provide customer support

4. Information Sharing and Disclosure

We may share your information with:

• Airlines and Transportation Providers: For flight and transport bookings
• Hotels and Accommodation Providers: For reservation purposes
• Tour Operators and Guides: For itinerary arrangements
• Government Agencies: For visa processing and compliance
• Insurance Companies: For travel insurance policies
• Payment Processors: For transaction processing
• Legal Authorities: When required by law or to protect rights
• Service Providers: Third parties who assist in our operations

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers with firewalls
• Regular security assessments and updates
• Limited access to personal information
• Secure payment processing systems
• Regular staff training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain:

• Booking records: 7 years for tax and legal purposes
• Visa application documents: 5 years for reference
• Customer service communications: 3 years
• Marketing preferences: Until consent is withdrawn

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict processing of your data
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge complaints with supervisory authorities

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By using our services, you consent to such transfers.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "1/27/2026" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@premierskytravel.com
• Phone: +92 3024825793
• Address: Premier Sky Travel, Office # 37 ground Floor AL Hafeez Shopping Mall 82/D/1 Main Boulevard Gulberg 3 lahore, Pakistan